NAILED BY K Distribution of NAILED BY K cosmetic products in France.

The website www.nailedbyk.fr is therefore registered with the Chamber of Commerce and Industry under SIREN number: 905209490 

General Terms and Conditions of Sale:Company registered with the Chamber of Commerce No. SIREN: 905209490

The prices displayed on the website www.nailedbyk.fr are exclusive of tax; 20% VAT is added to the cart when finalizing the order.

Article 1: Scope and Modification of the General Terms and Conditions of Sale 
These general terms and conditions of sale apply to all orders placed on the website www.nailedbyk.fr. NAILED BY K reserves the right to adapt or modify these general terms and conditions of sale at any time. In the event of a modification, the general terms and conditions of sale in effect on the date of the order will apply to each order. 


Article 2: Product availability 
Our product offers and prices are valid as long as they are visible on the website, subject to availability. Upon receipt of your order, we check the availability of the product(s) ordered.
In the event of unavailability, within 30 days from order validation, we undertake either to deliver the product ordered, offer you a similar product at a similar price, or refund you by check or in the form of a credit note. If a credit note is issued, you may simply request its cancellation and a refund by check from our Customer Service by email (however, for greater security, we recommend sending a registered letter with acknowledgment of receipt) to the following address:

To process your request correctly, please provide us with your order number and complete contact details. If one of the products in your order is out of stock: We will ship the rest of your order. 

Article 3: Order validation and electronic signature (Law of March 13, 2000 on electronic signatures) 
Any purchase order signed by the consumer by "double click" constitutes an irrevocable acceptance that may only be challenged within the limits provided for in these general terms and conditions of sale. 

The "double click" associated with the authentication and non-repudiation procedure and the protection of message integrity constitutes an electronic signature. This electronic signature has the same legal value between the parties as a handwritten signature. 

Article 4: Prices - Rates

The prices shown in the catalog are prices excluding tax in euros; 20% VAT is added to the cart when finalizing the order.

The prices indicated do not include order processing fees.

4.1 - General 
www.nailedbyk.fr reserves the right to change its prices at any time but undertakes to apply the prices in effect that were indicated to you when you placed your order. 

Article 5: Payment Terms and Security 
Payment Terms 
You can make payment:  

via PayPal or credit card: 

Payment via PayPal is made through a secure banking server. 
We cover the fees related to transactions. 

Non-Payment 

www.nailedbyk.fr reserves the right to refuse to make a delivery or fulfill an order from a consumer who has not fully or partially paid for a previous order or with whom a payment dispute is currently being handled. 

Article 6: Delivery terms and delivery times in Metropolitan France 

Online sales of the products and services presented on the website are reserved for buyers residing in France and Europe

6.1 - General Delivery Terms 
The products are delivered to the delivery address you provided during the ordering process. 
For package-tracking reasons, we are unable to deliver orders to military bases or other military premises. 
 
6.2 - Shipping times 
All stated times are calculated in business days. 
The times indicated are average times and correspond to the processing, preparation, and shipping times for your order (leaving the warehouse).
They begin upon order confirmation* . 
To this time, the carrier's delivery time must be added (La Poste Colissimo). 

Any item available in stock is shipped within 48 to 96 hours. 
In all other cases, availability may vary between 3 and 30 days depending on the type of products ordered. 

6.3 - Delivery times

Destination: Delivery times/days:

Metropolitan France - 3-5 business days 

French Overseas Departments and Territories - 8-9 business days

6.4 Delivery terms 

If the products need to be returned to us, a return request must be submitted to our Customer Service (see Article 9) within 14 days following delivery in the case of withdrawal, or within 6 months in the case of non-conformity defects.

Article 7: Liability 
www.nailedbyk.fr shall not be held liable for failure to perform the concluded contract due to the occurrence of a force majeure event, particularly in the event of a total or partial strike by postal services or carriers, or disasters caused by floods or fires. With regard to products purchased to meet professional needs, www.nailedbyk.fr shall bear no liability for any indirect damages arising from these terms, loss of business, loss of profit, damages or expenses that may occur. 
The choice and purchase of a product or service are the sole responsibility of the customer. 
The total or partial inability to use the products, particularly due to incompatibility with the equipment, cannot give rise to any compensation, refund or liability, except in the case of a proven hidden defect, non-conformity or defect. 
In the event of non-delivery of an order or part of an order, you have a maximum of six months (from the date of departure from our warehouses) to contact us. 

Article 8: Processing of parcels not delivered by the provider 
These are parcels that were not delivered to the final recipient for the following reasons: NPAI, unclaimed, refused, transport damage, theft… 

8.1 - Returns for the reason NPAI 
General provisions 
These are parcels returned by the delivery provider marked: Does Not Live at the Address Indicated. 

Processing of an NPAI return 

After receipt and acceptance of your parcel by our services, depending on the nature of the product, available stock and your preference,
we will offer to reship the product originally ordered or an exchange product with equivalent features, with the costs payable by you. In this case, please contact us.

- By regular mail (however, for greater security, we recommend sending a registered letter with acknowledgment of receipt) to the following address: 

NAILED BY K 

- By email: contact@nailedbyk.fr

8.2– Returns for the reason “refused” 
You refused your parcel upon delivery because it showed obvious signs of opening and/or impact. 
After receipt and acceptance of your parcel by our services, a reshipment will be scheduled with you.
In this case, please contact us 

- By regular mail (however, for greater security, we recommend sending a registered letter with acknowledgment of receipt) to the following address: 

 - By email: contact@nailedbyk.fr

Article 9: Right of return 
9.1 - General return procedure and conditions 

To ensure identification and therefore optimal processing of returns, any product requiring return must be subject to a return request submitted to our services, under penalty of refusal. The time allowed for you to contact our customer service depends on the reason for the return; please refer to points 9-2 and following of the General Terms and Conditions of Sale. 

Upon receiving approval, you have 14 days to return the product to us. We recommend returning it using tracked Colissimo. Otherwise, if the parcel shipped by you and being returned to our services does not reach us, you will not be able to initiate an inquiry with the postal services to ask them to locate it. 
Please note that any parcel not shipped by us is not our responsibility. Only the parcel's sender can initiate an inquiry with the postal services. 
To process your request correctly, please provide your order number and complete contact details again. 

Please note: Upon receipt, our services will check that the returned product complies with the requirements and verify the reason for the return. If the returned product does not comply, it will be refused by our services and sent back to you at your expense. If your return is made under an incorrect reason, your product may be refused and therefore sent back to you at your expense. The reason for the return may in particular be reclassified. You will then be informed by email, and the processing of your return will therefore depend on the new reason. 

You will find below the procedure to follow for returning your parcel. Please follow this procedure so that our services can process your request. Otherwise, your parcel will be refused: 
Carefully prepare and protect your parcel: Please carefully protect the original packaging of your parcel and, above all, do not write anything on it. In the event of withdrawal, if the product has a protective label on its packaging, please do not tear it or attempt to open the packaging. Please return the entire original parcel. Include a letter with your parcel containing your exact contact details, your order number, and the reason for the return. 
Reservation: 
www.nailedbyk.fr reserves the right to refuse the parcel, refund, or exchange if the return conditions stated above are not met. Upon receipt of this product, we will process your return as quickly as possible to fulfill your wishes. 

9.2- Returns due to withdrawal 
Return procedures 
In accordance with Article L.121-21 and subsequent articles of the Consumer Code, you have 14 days to exercise your right of withdrawal from a contract concluded at a distance, following telephone solicitation, or off-premises, to return any item that does not suit you, in its original packaging and in good condition, and request an exchange or refund without penalty, except for return shipping costs. You therefore have 14 days to notify us that you wish to withdraw. The period referred to in this article begins on:

​1° From the conclusion of the contract, for contracts for the provision of services and those referred to in Article 12116-2

2° Upon receipt of the goods by the consumer or a third party, other than the carrier, designated by the consumer, for contracts for the sale of goods and contracts including the delivery of goods. For contracts concluded off-premises, the consumer may exercise their right of withdrawal from the conclusion of the contract.

PLEASE NOTE: The product must be returned in perfect condition, in its original packaging, unopened, undamaged, and unmarked. 
Otherwise, the product will be returned to you at your expense. 

To process your request correctly, please provide your order number and complete contact details again.  
 
Processing your return in the event of withdrawal; Upon receipt and acceptance of your parcel by our services, depending on the nature of the product, available stock, and your preference, we will offer to reship an exchange product of equivalent value or issue a refund. 
Return shipping costs in the event of withdrawal shall be borne by the customer.  

Article 11: Provisions of the French Data Protection Act 
At any time, you have the right to access, modify, correct, and delete the data concerning you (Article 34 of the French Data Protection Act of January 6, 1978).
 

Article 12: Company contact details 

Email address: contact@nailedbyk.fr

N SIRET 905209490